Read the text below and answer Questions 1-9.

CAUSTON HEALTH CENTRE
PATIENT INFORMATION LEAFLET

A. Appointments
Please telephone 826969 (8.30am – 5.00pm: Mon – Fri). We suggest that you try to see the same doctor whenever possible because it is helpful for both you and your doctor to know each other well. We try hard to keep our appointments running to time, and ask you to be punctual to help us achieve this; if you cannot keep an appointment, please phone in and let us know as soon as possible so that it can be used for someone else. Please try to avoid evening appointments if possible. Each appointment is for one person only. Please ask for a longer appointment if you need more time.

B. Weekends and Nights
Please telephone 823307 and a recorded message will give you the number of the doctor from the Centre on duty. Please remember this is in addition to our normal working day. Urgent calls only please. A Saturday morning emergency surgery is available between 9.30am and 10.00am. Please telephone for home visits before 10.00am at weekends.

C. Centre Nurses
Liz Stuart, Martina Scott and Helen Stranger are available daily by appointment to help you with dressings, ear syringing, children’s immunisations, removal of stitches and blood tests. They will also advise on foreign travel, and can administer various injections and blood pressure checks. For any over 75s unable to attend the clinic, Helen Stranger will make a home visit. AII three Centre Nurses are available during normal working hours to carry out health checks on patients who have been on doctors’ lists for 3 years.

D. New Patients
Within 3 months of registering with the Centre, new patients on regular medication are invited to attend a health check with their doctor. Other patients can arrange to be seen by one of the Centre Nurses.

E. Services Not Covered
Some services are not covered by the Centre e.g. private certificates, insurance, driving and sports medicals, passport signatures, school medicals and prescriptions for foreign travel. There are recommended fees for these set by the National Medical Association. Please ask at reception.

F. Receptionists
Our receptionists provide your primary point of contact-they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team. They may request brief details of your symptoms or illness – this enables the doctors to assess the degree of urgency.

G. Change of Address
Please remember to let us know if you decide to relocate. It is also useful for us to have a record of your telephone number.

Read the text below and answer Questions 10-13.

BENTLEY HOSPITAL CATERING SERVICE
TO ALL PERMANENT AND TEMPORARY MEMBERS OF STAFF

IMPORTANT INFORMATION
Meal Breaks
(minimum company guidelines)
HOURS WORKED BREAK TO BE TAKEN
0-4 hrs nil
4-6 hrs 15 mins
6-8 hrs 30 mins
8-12 hrs 60mins(taken as 2x30mins)
12-24 hrs 75mins(taken as 2x30mins +1x15mins)

Your section staffing board will show the times when these breaks are to be taken.

Please note
It is your responsibility to check that the total break time shown on the staffing sheets accurately reflects the breaks that you take. Any discrepancies should be raised with your Staff Co-ordinator immediately.

SPECIAL REQUIREMENTS – FOOD HANDLERS
Food handlers are those concerned with preparing and serving unwrapped food.
Food handlers should report any instance of sickness, diarrhoea and/or stomach upset experienced either while at work or during a holiday to a member of the Personnel Management team. Any infections of ear, nose, throat, mouth, chest or skin should also be reported to a member of the Personnel Management team.
Food handlers need to have an annual dental examination by the company dentist. Alternatively, a current certificate of dental fitness may be produced from their own dentist. This applies to all permanent staff who handle food.

Part 1 Questions (1-13)

Questions 1-4

Reading Passage 1 has seven sections, A-G.

Which paragraph contains the following information?

Write the correct letter A-G in boxes 1-4.

Questions 5-9

Do the following statements agree with the information given in Reading Passage 1? Choose
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this

5. You must always see the same doctor if you visit the Centre.

6. If you want a repeat prescription you must make an appointment.

7. Helen Stranger is the Head Nurse.

8. It is possible that receptionists will ask you to explain your problem.

9. You should give the Health Centre your new contact details if you move house.

Questions 10-13

Complete each sentence with the correct ending, A-J, below.

Write the correct letter, A-J, in boxes 10-14.

Read the text below and answer Questions 14-19.

STUDENT CLUBS AND SOCIETIES

Desperate to find friends with common interests?
Urgently in need of student contacts around college?
Looking for different cultural and religious experiences?
Wanting some good discussion?
Don’t look any further!
JOIN A CLUB OR SOCIETY AND HAVE FUN!

A. This club was first started by a group of friends who enjoyed going to the cinema. When our trips became more frequent we realised that there must be others who also shared our love of movies. This club is for those people. Membership gives wide access to other activities like basketball and football as well as barbecues and other social functions. We don’t just enjoy movies.

B. The association has many opportunities to debate and we are a non-political unbiased international organisation which aims to promote international awareness on campus. We establish links and access to the organisation’s agencies and other internationalist organisations and their resources. Our plans this year include discussion groups, guest speakers and to build a model of the UN General Assembly.

C. Whether for fun or debating experience, we discuss everything from personal experience, future society or feminism. This year we plan an internal competition, weekly debates and beginners’ lessons as well as chances to compete nationally. Whether it be to improve your verbal or social skills the society provides both!

D. Want to be a movie star? Then go somewhere else! On the other hand, want to work really hard for great rewards? Then come and join the club where interesting theatre is created. We usually put on three productions each year. So if you like to write, paint, act, direct or do anything in the theatre, come and put your name down with us.

If you are interested in joining any of these clubs, you can leave a message for the
President at the CAS Office in the Student Union Building.
And don’t forget the CAS Ball is an annual event!
This year it’s being held on 22 December!

Read the text below and answer Questions 20-26.

THE TOTARA LANGUAGE INSTITUTE NEW ZEALAND

Study English in a national university with students from many countries.
• 4-week blocks
• 5 hours’ tuition each day
• Examination preparation
• University entry (with appropriate academic and English requirements)
Choice of accommodation for all students – homestays with local families or in Halls of Residence with New Zealand students.

The Totara Language Institute is part of the University of Waikato in the city of Hamilton, in New Zealand’s North Island. Intensive English classes are taught in four-week blocks throughout the year and students may enrol for as many blocks as they wish. Classes are for 5 hours each day, Monday to Friday, and include preparation for several international English language examinations. All the courses are taught by highly qualified teachers, many of whom also teach on Language Institute graduate programmes in second language teaching and applied linguistics. Classes are small, usually from 10-12 students with a maximum number of 15, and normally contain a mix of students from a wide range of countries. Students who study English at the Language Institute become international members of the Waikato Students’ Union. The option is available to move on to university study if students meet the English language and academic entry levels for their choice of programme. The Language Institute provides student support, welfare and activities services. Students are met at Auckland airport on arrival and accommodation is provided with local families or in University Halls of Residence with New Zealand students.

Hamilton, one of New Zealand’s fastest growing cities, is ideally located for a wide range of leisure and cultural activities. The Waikato river, the longest river in New Zealand, flows through the centre of the city, providing a picturesque and park-like setting of riverside walks and gardens. The Waikato region is a diverse agricultural area, rich in historic sites, arts and crafts, hot springs, native forests, mountains and rivers. Within easy reach is an unspoilt coastline; the wild and rugged west coast beaches famous for surfing, and the more peaceful east coast resorts are only a short drive from Hamilton. Further afield the mountains of the central North Island, 3 hours’ drive away, provide superb ski facilities in winter, and hiking country in summer.

The Language Institute activities co-ordinator can assist students to arrange any sport and leisure activities.
Assistance is also available for ongoing travel arrangements for students. Students on a visitor visa or work permit may study for a maximum of 3 months. Courses of longer duration require a student permit which is issued for the length of study only.

Part 2 Questions (14-26)

Questions 14-17

Read the notice about Student Clubs and Societies.

The notice has four main paragraphs A-D.

Choose the most suitable heading for each paragraph from the list of headings below.

Write the appropriate numbers i-x in boxes 14-17.

Questions 18 and 19
Using NO MORE THAN THREE WORDS, answer the following questions.

18. How do you let the CAS President know you are interested in joining a club?

19. How often is the CAS Ball held?

Questions 20-26

Read the information on the Language Institute and complete the summary below

Choose NO MORE THAN THREE WORDS AND/OR NUMBER from the passage for each answer.

Write your answers in boxes 20-26.

ROBOTS AT WORK

A. The newspaper production process has come a long way from the old days when the paper was written, edited, typeset and ultimately printed in one building with the journalists working on the upper floors and the printing presses going on the ground floor. These days the editor, subeditors and journalists who put the paper together are likely to find themselves in a totally different building or maybe even in a different city. This is the situation which now prevails in Sydney. The daily paper is compiled at the editorial headquarters, known as the prepress centre, in the heart of the city, but printed far away in the suburbs at the printing centre. Here human beings are in the minority as much of the work is done by automated machines controlled by computers.

B. Once the finished newspaper has been created for the next morning’s edition, all the pages are transmitted electronically from the prepress centre to the printing centre. The system of transmission is an update on the sophisticated page facsimile system already in use on many other newspapers. An imagesetter at the printing centre delivers the pages as film. Each page takes less than a minute to produce, although for colour pages four versions, once each for black, cyan, magenta and yellow are sent. The pages are then processed into photographic negatives and the film is used to produce aluminium printing plates ready for the presses.

C. A procession of automated vehicles is busy at the new printing centre where the Sydney Morning Herald is printed each day. With lights flashing and warning horns honking, the robots (to give them their correct name, the LGVs or laser guided vehicles) look for all the world like enthusiastic machines from a science fiction movie, as they follow their own random paths around the plant busily getting on with their jobs. Automation of this kind is now standard in all modern newspaper plants. The robots can detect unauthorised personnel and alert security staff immediately if they find an “intruder”; not surprisingly, tall tales are already being told about the machines starting to take on personalities of their own.

D. The robots’ principal job, however, is to shift the newsprint (the printing paper) that arrives at the plant in huge reels and emerges at the other end some time later as newspapers. Once the size of the day’s paper and the publishing order are determined at head office, the information is punched into the computer and the LGVs are programmed to go about their work. The LGVs collect the appropriate size paper reels and take them where they have to go. When the press needs another reel its computer alerts the LGV system. The Sydney LGVs move busily around the press room fulfilling their two key functions to collect reels of newsprint either from the reel stripping stations, or from the racked supplies in the newsprint storage area. At the stripping station the tough wrapping that helps to protect a reel of paper from rough handling is removed. Any damaged paper is peeled off and the reel is then weighed.

E. Then one of the four paster robots moves in. Specifically designed for the job, it trims the paper neatly and prepares the reel for the press. If required the reel can be loaded directly onto the press; if not needed immediately, an LGV takes it to the storage area. When the press computer calls for a reel, an LGV takes it to the reel loading area of the presses. It lifts the reel into the loading position and places it in the correct spot with complete accuracy. As each reel is used up, the press drops the heavy cardboard core into a waste bin. When the bin is full, another LGV collects it and deposits the cores into a shredder for recycling.

F. The LGVs move at walking speed. Should anyone step in front of one or get too close, sensors stop the vehicle until the path is clear. The company has chosen a laserguide function system for the vehicles because, as the project development manager says “The beauty of it is that if you want to change the routes, you can work out a new route on your computer and lay it down for them to follow”. When an LGV’s batteries run low, it will take itself off line and go to the nearest battery maintenance point for replacement batteries. And all this is achieved with absolute minimum human input and a much reduced risk of injury to people working in the printing centres.

G. The question newspaper workers must now ask, however is, “how long will it be before the robots are writing the newspapers as well as running the printing centre, churning out the latest edition every morning?”

Part 3 Questions (27-40)

Questions 27-33

The Reading Passage ‘Robots at Work’ has seven paragraphs (A-G).

Choose the most suitable headings for paragraphs A-G from the list of headings below.

Write the appropriate numbers (i-ix) in boxes 27-33.

Questions 34 – 40

Complete the flow-chart below.

Choose NO MORE THAN THREE WORDS from the text for each answer.

The Production Process